Baggage Forwarding Service
Enjoy sightseeing along the Alpine Route without the burden of carrying your luggage by using our same-day baggage forwarding service.
Service Period
April 15 to November 8 (2026)
Transfer Sections & Fees
- Dentetsu Toyama Station/Hotels near Tateyama Station ⇆ Shinano Omachi Station/Omachi Hot Springs: 4,000 yen per item (tax included)
- Dentetsu Toyama Station ⇆ Hotels near Tateyama Station: 2,000 yen per item (tax included)
- Shinano Omachi Station ⇆ Omachi Hot Spring: 2,000 yen per item (tax included)
- Services are not available on routes other than those listed above.
If you are using Nagano Station, please follow the instructions provided here. - Payment method: Cash only.
Drop-off & Pick-up Locations
Reservations are not required, but please arrive at the reception counter 20–30 minutes before departure.
Dentetsu Toyama Station
| Receiving Hours | 5:00 to 10:00 (Reception Area Ⓐ) *From April 15 to May 31 only: 5:00 to 9:00 Reception Area Ⓑ 9:00 to 10:00 Reception Area Ⓐ |
|---|---|
| Pick-up Time | 15:30～18:00 |
Shinano Omachi Station
| Receiving Hours | 7:40～10:30 |
|---|---|
| Pick-up Time | 15:00～17:45 |
Hotels near Tateyama Station※Only for guests staying at the following hotels
| Receiving Hours | until 8:30 | Pick-up Time | after 16:30 |
|---|---|---|---|
| Service Available at: | Senjuso/Green View Tateyama/Hotel Mori No Kaze Tateyama | ||
Omachi Hot Springs and hotels in front of Shinano Omachi Station※Only for guests staying at the following hotels
| Receiving Hours | until 8:30 | Pick-up Time | after 16:30 |
|---|---|---|---|
| Service Available at: | ANA Holiday Inn Resort Shinano-Omachi Kuroyon / Kurobe Kanko Hotel / Tateyama Prince Hotel /Hotel Yumenoyu / Kurobe View Hotel / Hotel Keisui / Oribana / Ryokan Kanoya / Hoshino Resorts KAI Alps / Nanakuraso / Alpine Route Hotel / Guest House Takenoya / Kurobe Sun Valley Hotel / Guest Room Furusatomura Kogeikan / Hotel Route-Inn Shinano Omachi Ekimae / Ryoan Kawaki | ||
Remarks
- Cash, valuables, and baggage that may be damaged cannot be accepted.
- Please note that due to severe weather, road conditions, or other circumstances, delivery times may be delayed or the forwarding service may be unavailable.
Disclaimer
We shall not be liable for any loss, damage, or delay of baggage resulting from the following causes:
- Defects in the baggage *
- Fire caused by force majeure
- Traffic disruptions
- Natural disasters
*Baggage forwarding may be refused if the baggage has any of the following defects:
- Fragile items
- Damage caused by excessive weight or size
- Damage resulting from deterioration or defects inherent to the baggage
- Damage to baggage with protruding attachments or accessories
- Damage to baggage that is not properly packed in a suitcase or other suitable container capable of withstanding normal transportation
Please note that service details may be subject to change due to social conditions or other circumstances.
Compensation
As a general rule, eligible damage will be handled through repair. However, depending on the extent of the damage, time constraints, or other factors, alternative arrangements may be offered instead of repair.
Please note that damage falling under the above disclaimer items may not be eligible for compensation."
How to Fill Out the Baggage Forwarding Tag
The tags are available at servicing hotels and stations.
Please fill them in using Japanese or English.
1.NAME
Guest’s name (if destination is a hotel)
2.MOBILE NUMBER
Cellphone number in Japan
3.BAGGAGE FORWARDING PLACE
As some hotels have similar names, please check and write the name of your destination carefully.
4.BAGGAGE RECEIPT DAY
It is possible that your baggage will be forwarded on the subsequent day, rather than the same day.
Contact Us
Tateyama Kurobe Service Co., Ltd. / Alpine Porter Service