To customers who booked WEB tickets on June 3rd

Due to the expected cancellations and suspensions of connecting transportation services caused by Typhoon No. 6, customers who have booked web tickets for Wednesday, June 3rd and wish to cancel their reservations will receive a refund without any fees.

Please check here for details.

Handling when Tateyama Kurobe Alpine Route section (Nagano – Dentetsu Toyama) is suspended.

 

Please note that the Alpine Route is scheduled to operate as usual.

 

[Regarding refunds to credit cards]

* The timing of refunds will vary depending on your credit card company.

* For details regarding refunds, please contact your credit card issuer.