Baggage Forwarding Service

Make your visit to the Alpine Route more comfortable with our baggage forwarding service! Your baggage will be reliably transferred from one hotel to the next with same day forwarding.
* Rates apply per item of baggage.

Service Period (as of 2022)

Service available : April 15th – October 31th.

Places that Provide This Service

Dentetsu Toyama Station

No reservation required. When using a baggage forwarding service, time is needed to arrange so please arrive to board 20 to 30 minutes early.

Drop off time

first train – 10:00

Can be reclaimed

15:30-18:00

Drop off point

Hotels in Omachi spa (Onsen)

Drop off time

Until 8:30

Can be reclaimed

16:30-

Hotels (you must reserve this service when you check in)

Kurobe Kanko Hotel / Ryokan Kanoya / Tateyama Prince Hotel / Oribana / Hotel Yumenoyu / Ryokusui-tei KEISUI / Kurobe View Hotel / Alpine Route Hotel / Nanakuraso / Takenoya / Hoshino Resorts KAI Alps / Kurobe Sun Valley Hotel / ANA Holiday Inn Resort Shinano Omachi Kuroyon

Shinano Omachi Station “Alps Roman Kan” (Next to JR Shinano Omachi Station)

Drop off time

8:00-11:00 (No reservation required)

Can be reclaimed

15:00-18:00

Drop off point

Contact Us

Tateyama Kurobe Service Co., Ltd., Alpine Porter Service
Phone +81-76-464-1788 / FAX +81-76-464-1033

Caution

We cannot, and will not be responsible for baggage including cash, valuables, and fragile materials.
Skis and snowboards cannot be handled.
Please be aware that there are times when we cannot forward baggage on time due to bad weather or road congestion.
Registration and administration takes time. There are times where you cannot get on the train at the last minute. Please arrive early to check your baggage so that you can be ready to depart, at least 20-30 minutes before the scheduled time.

●Regarding disclaimers,

We are not liable for damages or delay of baggage due to the following reasons.

  1. Baggage with defect
  2. Fire due to inevitable
  3. Traffic obstacles
  4. Disaster

※There is the case that we can’t accept baggage with defect as below.

  1. Damages of fragile things.
  2. Damages of overweight baggage.
  3. Damages due to inherent defects in baggage such as aging.
  4. Damages of baggage with protruded accessories.
  5. Minor damages (scratch, cut, dent, dirt).
  6. Damages of baggage which is not packed suitably with suitcase or other container.

●Regarding compensation,

We will repair for what is subject to be compensable.
However, there may be cases other than repair depending on the extent and timing of damages.

Please note there is the case that it may be out of compensation. (In case of applying above items)

How to Fill Out the Baggage Forwarding Tag

The tags are available at servicing hotels and stations.
Please fill them in using Japanese or English.

1.NAME

Guest’s name (if destination is a hotel)

2.MOBILE NUMBER

Cellphone number in Japan

3.BAGGAGE FORWARDING PLACE

As some hotels have similar names, please check and write the name of your destination carefully.

4.BAGGAGE RECEIPT DAY

It is possible that your baggage will be forwarded on the subsequent day, rather than the same day.