Baggage Forwarding Service

Make your visit to the Alpine Route more comfortable with our baggage forwarding service! Your baggage will be reliably transferred from one hotel to the next with same day forwarding.
* Rates apply per item of baggage.

If you travel from Toyama to Nagano Station, please check here.

Service Period (as of 2020)

Service available : April 15th – November 10th.
Hotel Tateyama & Midagahara Hotel: April 29th – November 4th.
Ogizawa & Nagano Station: April 15th – November 4th.(4/15-11/4)

Places that Provide This Service

Dentetsu Toyama Station

No reservation required. When using a baggage forwarding service, time is needed to arrange so please arrive to board 20 to 30 minutes early.

Drop off time

first train – 9:50

Can be reclaimed


Drop off point

Hotels in Toyama City and Unazuki Spa (Onsen)

Drop off time

Until 8:30

Can be reclaimed


Hotels (you must reserve this service when you check in)

[Toyama City]
Toyama-Chitetsu Hotel / Toyoko Inn Toyama-eki Shinkansen-guchi No.1 / Toyoko Inn Toyama-eki Shinkansen-guchi No.2 / Toyama Dai-ichi Hotel / Toyama Excel Hotel Tokyu / Canal Park Hotel Toyama / Toyama Manten Hotel / APA Hotel Toyama / ANA Crowne Plaza Toyama / Hotel Grand Terrace Toyama / Daiwa Roynet Hotel Toyama / Daiwa Roynet Hotel Toyama-Ekimae / Comfort Hotel Toyama Ekimae / Hotel Route-INN Toyama Ekimae
※pick up only
Hotel around Toyama station
[Unazuki Onsen] Unazuki Kokusai Hotel / Hotel Togen / Enraku / Hotel Kurobe / Entaijiso / OSAKE NO OYADO KISEN / San Yanagitei / Feel Unazuki / Unazuki Yamanoha
※pick up only
Yukai Resort Unazuki Grand Hotel

Tateyama Station Information Center

Drop off time

6:30 – 10:10 (No reservation required)

Can be reclaimed

*16:00-17:30, forwarded at Tateyama Station of cablecar

Drop off point
  • (reception counter for baggage forwarding service)

Ogizawa (Reclaiming only)

Can be reclaimed

15:20 - 18:05

Hotels in Omachi spa (Onsen)

Drop off time

Until 8:30

Can be reclaimed


Hotels (you must reserve this service when you check in)

Kurobe Kanko Hotel / Ryokan Kanoya / Tateyama Prince Hotel / Oribana / Hotel Yumenoyu / Hotel karamatsuso / Ryokusui-tei KEISUI / Kurobe View Hotel / Alpine Route Hotel / Nanakuraso / Takenoya / Hoshino Resorts KAI Alps / Guest House Ukiyoe / Kurobe Sun Valley Hotel / ANA Holiday Inn Resort Shinano Omachi Kuroyon

Shinano Omachi Station “Alps Roman Kan” (Next to JR Shinano Omachi Station)

Drop off time

8:00-11:10 (No reservation required)

Can be reclaimed

15:00-18:30 (17:30 during Nov 5-10)

Drop off point

Yamato Transport Co., Ltd. MIDORI Nagano Station building deposit center (Drop only)

Opening hours / 9:00AM – 8:00PM
Procedures for hand baggage forwarding service may take time. If taking Shinkansen or bus, please arrive with time to spare.
Takes 5-10 minutes to get to east exit bus stop for Ogizawa Station-bound Express Bus.
See Nagano Station – Ogizawa Station Express Bus timetable here.

Drop off time

(No reservation required)
Reception time for same-day baggage forwarding: 9:00 – 10:30.

Drop off point

Hotel Tateyama and Midagahara Hotel

Drop off time

Check your baggage at the front desk by 8:00 a.m.

Can be reclaimed


Contact Us

Tateyama Kurobe Service Co., Ltd., Alpine Porter Service
Phone +81-76-464-1788 / FAX +81-76-464-1033

Baggage Forwarding Form

For faster service at the counter, please download and print this PDF document.
Fill in the check-marks.


This service is not available at Ogizawa station.
We cannot, and will not be responsible for baggage including cash, valuables, and fragile materials.
Please be aware that there are times when we cannot forward baggage on time due to bad weather or road congestion.
Registration and administration takes time. There are times where you cannot get on the train at the last minute. Please arrive early to check your baggage so that you can be ready to depart, at least 20-30 minutes before the scheduled time.

●Regarding disclaimers,

We are not liable for damages or delay of baggage due to the following reasons.

  1. Baggage with defect
  2. Fire due to inevitable
  3. Traffic obstacles
  4. Disaster

※There is the case that we can’t accept baggage with defect as below.

  1. Damages of fragile things.
  2. Damages of overweight baggage.
  3. Damages due to inherent defects in baggage such as aging.
  4. Damages of baggage with protruded accessories.
  5. Minor damages (scratch, cut, dent, dirt).
  6. Damages of baggage which is not packed suitably with suitcase or other container.

●Regarding compensation,

We will repair for what is subject to be compensable.
However, there may be cases other than repair depending on the extent and timing of damages.

Please note there is the case that it may be out of compensation. (In case of applying above items)

How to Fill Out the Baggage Forwarding Tag

The tags are available at servicing hotels and stations.
Please fill them in using Japanese or English.


Guest’s name (if destination is a hotel)


Cellphone number in Japan


As some hotels have similar names, please check and write the name of your destination carefully.


It is possible that your baggage will be forwarded on the subsequent day, rather than the same day.